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Network issues

Mosh
Level 1: Joiner
  • 1 Posts
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Hi there, can you get me in touch with your resolution team as I have already spoken to them about issues I have been having with 02 network coverage. I have all the necessary checks on my side including changing SIM card, changing my phone, speaking to Apple and getting them to check my phone. However the issue is still persistent and causing me loss of earnings as I need my phone to pick up jobs and navigate. I need this problem resolved or leave 02 for a better service provider. 

 

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Enlli
Level 68: Extraordinaire
  • 8592 Posts
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https://www.o2.co.uk/how-to-complain

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However, bad signal is bad signal so I would suggest trying payg sim cards on different networks and then moving to the one that is best for you

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
  • 8592 Posts
  • 61 Topics
  • 1764 Solutions
Registered:

https://www.o2.co.uk/how-to-complain

Scroll down towards bottom

However, bad signal is bad signal so I would suggest trying payg sim cards on different networks and then moving to the one that is best for you

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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