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Network coverage problems

Nicola112
Level 1: Joiner
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So I've been having issues with making calls and texts, I finally was able to get in contact with o2 yesterday and man said he would send me a new sim out, even tho I no it's not my sim, anyway after all that I now can't even use my phone as its now on emergency calls only and saying when I try to make a call or text that I'm not connected to a network, I can't get on live chat as can't seem to find it and can't contact o2 as can't even make a call now and it's the only phone I have and I have two disabled children who can even attend school as nobody can even contact me now 🤬😡😡😡

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MI5
Level 94: Supreme
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@Nicola112 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127428 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Nicola112 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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