Solved: Need Help with Sim

Dez7878 · ‎23-03-2022

Hi, I'm needing help with Sim card identification.

I have a motorola E6 Plus mobile I had on a Tesco contact,I ordered a new sim card that has the standard - mini and nano cards in it but the chip on it is to small. The nano has 3 sections from right to left but the original that came out of the phone has 4 sections more like an older SIM which you can see in my avatar image.

Can anyone assist me with identifying this?

MI5 · ‎23-03-2022

@Dez7878

Have you tried the new sim in the phone?

Yours is a very old sim which has now been superseded by a unified standard which is backwards compatible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Spenny · ‎23-03-2022

@Dez7878 according Moto website, your phone takes the micro SIM. One up from the smallest one. The middle one you have with SIM card you receive.

https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/142907/~/moto-e6-plus-specificati...

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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Dez7878 · ‎23-03-2022

Hi, thanks for your reply.

You are correct it does have the size you say but it is the actual metal piece on the SIM card that is different.

If you look at my avatar photo you can see what I mean as that is the sim i removed from the phone in question.

pgn · ‎23-03-2022

The contacts should still align in the phone, as you can see here where 2 SIMs of different sizes are overlapped, @Dez7878

Is this not the case for you?

More here:

https://thetechtian.com/micro-sim-vs-nano-sim/

Links to O2 Social Media Team here

Dez7878 · ‎23-03-2022

Hi, thanks for your response.

No this is not the case,the photo of the sim you have uploaded has 3 contact points at the top and the bottom but the one I removed that is in my avatar photo has 4 at the top and 4 at the bottom.

pgn · ‎23-03-2022

Like this, from the article I posted?

Links to O2 Social Media Team here

pgn · ‎23-03-2022

Did you get sorted, @Dez7878 - forgot to tag you in my earlier response above.

Links to O2 Social Media Team here

Dez7878 · ‎23-03-2022

Hi, thanks for your response.

Yes the sim I removed from the phone has exactly the same chip as the sim at the top of the photo you uploaded so a normal 3 piece sim just won't work in the phone.

Bambino · ‎23-03-2022

@Dez7878 There are only three sizes of sim cards. Yours can't be any different:

Sim card sizes explained: Nano SIM, Micro SIM, or Standard SIM? (3g.co.uk)

If you're having an issue with the sim you have, call into an O2 store if you have one nearby, and they'll give you a new sim for your phone and set it up. Be sure to bring photo identification with you.

I DO NOT WORK FOR O2

Dez7878 · ‎23-03-2022

Hi, I'm sorry but did you read the question? The size of the sim is not what is in question here as I know it is a micro sim it is the size/style of the chip on the sim card that is different. Look at my avatar photo and see the chip in question and you will see what I am going on about. Thanks

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