My O2 not working from PC

[SteveM1]

I have tried logging in to MyO2 from my PC several times today - all I get is a blank screen after entering my login details.

I have tried Chrome and Bing, I have cleared the cache and cookies. I have rebooted the PC. Nothing works.

On my iPad it works.

I am running Windows 10 with all the latest updates.

[MI5 · Accepted solution]

@SteveM1 

We're asked to direct customers to the social media channels for support, however, how does this help customers @Dave-O2 if the messages don't even get read?

[SteveM1]

Thanks @MI5 

🤞🤞

[Dave-O2]

Thanks for the tag @MI5

Please continue to direct to our social channels if necessary. Our social team is busier than usual at the moment, and are responding to queries as soon as they can.

@SteveM1 Our Social Team will get back to you asap, thanks for your patience. 

[SteveM1]

Update.

Today, 09/09/2023, I have tried logging in to MY O2 and been successful on all 3 of my browsers.

Within a short time of @MI5 posting his last comment I was contacted by O2 (@Dave-O2) and shortly after that had a response to my Messenger request - even though it was a question and not an answer.

I have no idea what has changed, I'm just glad I can access my account again.

Anyway, everything looks good (for now 🤞), to those who provided suggestions - thanks for all the help.

[pgn]

Great news, @SteveM1 👍

[darrenney02]

It would seem that my o2 including the app seem to have minor log in problems once in a while. Even I have had problems once in a while.

o2 really need to get the minor problems sorted with my o2.