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My 02 app

Denzil2321
Level 2: Apprentice
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Hi everyone has there o2 app gone down even website is not showing my mins text or data  it says there something gone wrong any one else had this problem only today this has happened a bit strange yesterday been working ok 

Message 1 of 20
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19 REPLIES 19

Denzil2321
Level 2: Apprentice
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Yea same as me nothing is working hopefully tommorw it will be working 

Message 11 of 20
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jonsie
Level 94: Supreme
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Message 12 of 20
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pgn
Level 77: Grand Master
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@jonsie wrote:

The app was updated yesterday to 'fix some bugs'!

Very technical eh?

'roaches, no doubt 😎

Message 13 of 20
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Cleoriff
Level 94: Supreme
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Still not working!

Except...attempting to log into My O2,  logs me out of the forum! 🙄

Veritas Numquam Perit

Girl in a jacket
Message 14 of 20
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pgn
Level 77: Grand Master
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@Cleoriff wrote:

Still not working!

Except...attempting to log into My O2,  logs me out of the forum! 🙄


Ah, easy fix - don't log in to MyO2 (if you do not need to) 🤣

It does the same for me normally unless I use a Private Browsing tab (or Incognito tab depending on your browser), @Cleoriff 

The app is equally temperamental, but with the advantage it does not interfere with your Community session(s).

Message 15 of 20
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Cleoriff
Level 94: Supreme
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@pgn wrote:

@Cleoriff wrote:

Still not working!

Except...attempting to log into My O2,  logs me out of the forum! 🙄


Ah, easy fix - don't log in to MyO2 (if you do not need to) 🤣

It does the same for me normally unless I use a Private Browsing tab (or Incognito tab depending on your browser), @Cleoriff 

The app is equally temperamental, but with the advantage it does not interfere with your Community session(s).


That's the first time it's happened to me @pgn 😞

Veritas Numquam Perit

Girl in a jacket
Message 16 of 20
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Cleoriff
Level 94: Supreme
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The My O2 app is now back on. 

Veritas Numquam Perit

Girl in a jacket
Message 17 of 20
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sml592
Level 1: Joiner
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STILL not working for me

Message 18 of 20
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gmarkj
Level 66: Unequalled
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Back working on the app now. Not tried the web yet...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 19 of 20
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Enlli
Level 69: Guiding Light
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Both App and Web working

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 20 of 20
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