@AnnMarie1968
MMS are charged extra so if you have a spend cap of zero or if you have reached your spend cap limit you won't be able to send them.
You may also have a premium rate bar on your account.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
You can also use WhatsApp or similar to send pictures free to others with the same app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
