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Resolved! Refund

Dear Team, This is sandeep reddy i return my order on June 1st but still didn't get full refund 425 pounds , my order number [Personal details removed] product name :- Post-pay 5G Ready Triple Sim, HAN Apple iPad Pro 12.9 inch 2021 MHR43B/A

Resolved! New sim for Google pixel 6 pro

Hi I'm wanting to upgrade to the pixel 6 Pro but while entering the details it says I need a new nano sim. I thought pixel 6 had the esim so I wouldn't need a new sim. Would welcome any advice. Thanks

Colette1 by • Level 1: Joiner
  • 558 Views
  • 1 replies
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Signal

I don't get any signal at our flat, I haven't done since we moved in about 9months ago. I have to rely on wifi and too make calls I have to leave the flat and cross the common to get signal.

rhysplm1 by • Level 1: Joiner
  • 518 Views
  • 1 replies
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Resolved! Roaming - Data works but no calls..

Hi, First time roaming in Norway with O2 sim. Data connection is fine but can't make or receive calls. Any suggestions welcome Thanks

Seesaw22 by • Level 2: Apprentice
  • 1844 Views
  • 2 replies
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Premium SMS not working

I used to be able to text premium numbers no problem - a bar was then added which O2 have advised has been removed, I also don't have a spend cap but cannot send SMS to any short premium numbers even after contacting o2 so many times, its really frus...

Porting - no phone for 24 hrs

Hi, Porting from Vodafone to O2 but keeps failing - no phone for 24 hours. Can @O2Sarah- or @Martin-O2 please help ?

Seesaw22 by • Level 2: Apprentice
  • 1742 Views
  • 5 replies
  • 0 kudos

Resolved! 4g download speed

Hi guys..I recently received my new contract phone..I live in the largest town in cornwall that still has no 5g wich is fine, but my 4g download speed in house is half a meg at best..is this normal...

Millsy by • Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

Resolved! Ported old number , now no service on either line.

I just started a new contract with o2 . I filled in the port number form to bring my old three number. the three phone has since lost service , but 8 hours later now both phones have no service. when calling either number I get the message the number...

Resolved! unlocking device

anyone know how to unlock a huawei phone from ee {ive tried ee, it wont work} I have a new pay as u go sim from 02 to use.

mir30 by • Level 1: Joiner
  • 569 Views
  • 1 replies
  • 0 kudos

Resolved! Change of name

I have changed my name by deed poll and would like to change it on my account

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