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Missed call texts and no 4g

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Loulou48
Level 1: Joiner
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on ‎17-07-2023 18:44

on ‎17-07-2023 18:44

I have been migrated from virgin to O2 and since then I have had no 4g and I keep missing calls as my phone does not ring - just sends me a text saying I have had a missed call??? The people calling me are in my contacts but get a voice message asking them to try later. It seems random. This is very frustrating. I have not had a new phone or sim and never had a problem when I was with virgin. I just used my phone without having to fiddle with it. Any advice! 

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MI5
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on ‎17-07-2023 18:48

on ‎17-07-2023 18:48

@Loulou48 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎17-07-2023 18:48

on ‎17-07-2023 18:48

@Loulou48 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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