@Jcl
Depending on which phone you have, alternative messaging apps may be available from the app store to try to see if the issue persists.
If so, it would suggest that you do have unread messages that need opening.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
