Solved: Mast not working as it should

derek43 · ‎19-12-2022

Hello, I'm informed that the nearest mast to postcode BA22 my home, is not working as it should. This has been like this for sometime, resulting in hardly any phone or data connections.

When will it be fixed.

Thanks

MI5 · ‎19-12-2022

@derek43

No one will know that and O2 never give out guesses.

Keep checking here for updates O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-12-2022

@derek43

No one will know that and O2 never give out guesses.

Keep checking here for updates O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎19-12-2022

We are all customers here as this is a customer lead forum so we can't say

O2 never issue such information as repairs of masts can be held up for many reasons.

With regards to phone reception at home you should be able to use WiFi Calling

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

derek43 · ‎19-12-2022

It was a long shot to try the forum, as you say O2 never give out any info.

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