Solved: Lost network connection

Colin8 · ‎10-08-2021

I have lost my network connection. Under Available Networks I have an exclamation mark and the note "Phone not allowed MM#6" Can you help please?

MI5 · ‎10-08-2021

@Colin8

It's either a sim failure or phone is blocked.

Try swapping sim to a different phone and a different sim in your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-08-2021

@Colin8

It's either a sim failure or phone is blocked.

Try swapping sim to a different phone and a different sim in your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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