on 14-04-2024 14:19
Just noticed I have lost my mobile data on my iPhone. I have been discussing SIM cards, adding and cancelling with customer services. Could someone have pressed the wrong button somewhere.
on 14-04-2024 14:26
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Guide: A Guide to Skype for free 0800 numbers Guide: How to find help & contact O2
on 14-04-2024 14:29
Looks like they have ordered you a new sim card which disconnects your current sim immediately
Nothing you can do but wait for the new sim
You can try asking customer service to reconnect your sim but finding an adviser to be able to do that could be tricky