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Login online with phone broken

Dan47
Level 1: Joiner
  • 1 Posts
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Registered:

Hi 02,

 

My phone has been damaged, and I'm trying to login online to sort a new phone through my account but can't verify my email address as I can't get the verification code sent to the phone.

 

Thanks,

Dan 

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MI5
Level 94: Supreme
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Registered:

@Dan47 

Can you go in store with photo ID to upgrade?

Or put your sim in another phone to get the code?

Guide: Upgrading Your O2 Phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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