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Lack of coverage in USA since 4 weeks

Willwent2
Level 1: Joiner
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on ‎13-11-2024 17:02

on ‎13-11-2024 17:02

Since 4 weeks being in the USA I haven’t been able to receive or make calls to UK or anywhere else. I’ve bought bolt ons and I’m fully paid up with a monthly direct debit. 
This is a new experience. I’m unable to contact O2 by phone also!

Is there a solution?

I’m using iPhone 15 Pro Max. 

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MI5
Level 94: Supreme
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on ‎13-11-2024 17:19

on ‎13-11-2024 17:19

@Willwent2 

USA - Roaming with O2 

Calls are likely unavailable on PAYG

If on contract try T-Mobile network or AT&T depending on which you've auto connected to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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on ‎13-11-2024 18:22

on ‎13-11-2024 18:22

@Willwent2 If you download WhatsApp and use it over a WiFi connection you can call, text, or video call anyone in the UK or anywhere else for that matter who also has the app for free.

I DO NOT WORK FOR O2



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