Keeping old number

[Errortype21]

Filled in the form to keep my old number after switching to a monthly plan but got an email saying I need to speak to someone on webchat and this seems to be the closest thing I can find to thst 

[madasaf1sh · Accepted solution]

@Errortype21 

Customer Service will be closed as its Christmas Day,  And this is not Customer Services but a Customer to Customer forum

Best thing to do is to  message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this