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imessage and phone number not registering

Kristen
Level 1: Joiner
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i changed from another provider a few weeks ago and kept my phone number changed over all fine now my imessage isn’t working and my phone number is coming up as the o2 number i was given to begin with 

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MI5
Level 94: Supreme
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@Kristen 

Do a reset of your network settings first, then check Settings >Phone >My Number. Edit, save and reboot if wrong.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146013 Posts
  • 636 Topics
  • 28090 Solutions
Registered:

@Kristen 

Do a reset of your network settings first, then check Settings >Phone >My Number. Edit, save and reboot if wrong.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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