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Change tariff immediately/Reset

AnonymousFilo
Level 1: Joiner
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Hi, I subscribed to 10GB for 10pounds in my first ever 02 usage..however, the data run out and I failed to gauge that i'd need to have at least 20GB a month. I tried to change my tariff to 20pounds which gives me 30GB a month but it says it will take effect on the 10 January. I badly need it right now. How do I reset it? Bolt-On option is kinda a last option for me co'z it is too expensive as 500MB add-on would cost 5pounds. Please, can somebody help me?

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MI5
Level 94: Supreme
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@AnonymousFilo 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128250 Posts
  • 614 Topics
  • 22534 Solutions
Registered:

@AnonymousFilo 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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