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Keep my number

Andrew76
Level 1: Joiner
  • 1 Posts
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I want to keep my sim number enter new sim I find I need Pac code please help me keep a mobile number and refund my data to  sim I entered 

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
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Registered:

@Andrew76 

 

Can you be more clear on your issues. 

If you are moving from o2 to another network then you get your PAC by following the information in this guide Guide: Migration & porting into O2  


If you are moving from and o2 to o2 sim card you need to follow the migration flow in the guide linked to above. 

If you are porting away, then no refunds are due, as per the T&C's ..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Andrew76 

 

Can you be more clear on your issues. 

If you are moving from o2 to another network then you get your PAC by following the information in this guide Guide: Migration & porting into O2  


If you are moving from and o2 to o2 sim card you need to follow the migration flow in the guide linked to above. 

If you are porting away, then no refunds are due, as per the T&C's ..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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