cancel
Showing results for 
Search instead for 
Did you mean: 

Issues - Apple Watch Cellular

Lisa321
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

For context: I have a PAYG monthly tariff where I get 20GB data, unlimited texts, and unlimited calls. Any remaining data will roll over to the next month.


So, I purchased an Apple Watch (GPS + Cellular) the other day. I set it up following the instructions and everything seemed fine. When I clicked on Mobile Data on the Apple Watch App it informed me that “O2 does not currently support Apple Watch”. 

I visited the O2 website and tried to find relevant info- it’s not particularly easy from my experience. Nothing of help. I then visited my local O2 store and was told to call the support team and get them to set me up an esim. 

Having issues getting through and have seen contradicting information. 
Anyone out there know what I could/should do? 

 

Message 1 of 2
488 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 77: Grand Master
  • 11643 Posts
  • 64 Topics
  • 3165 Solutions
Registered:

@Lisa321 

 

You cant add an Apple Watch to a PAYG account, you need to be on a monthly contract. 


So it wont work (nor will it on any network). You would be best looking at the likes of truphone for a standalone sim. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
486 Views
1 REPLY 1

madasaf1sh
Level 77: Grand Master
  • 11643 Posts
  • 64 Topics
  • 3165 Solutions
Registered:

@Lisa321 

 

You cant add an Apple Watch to a PAYG account, you need to be on a monthly contract. 


So it wont work (nor will it on any network). You would be best looking at the likes of truphone for a standalone sim. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
487 Views