Solved: Internet access in Greece

Caley1888 · ‎19-08-2020

I am really needing someone help. I am in Greece at the moment and cannot get access to internet. I have tried everything, full factory reset, network reset, switching on/off, taken out the SIM card. I am at my wits end. People around pool have worse and older phones than me but have access. I currently have an iPhone 11

MI5 · ‎19-08-2020

@Caley1888

Change your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-08-2020

@Caley1888

Change your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Caley1888 · ‎24-08-2020

MI5, you are a genius. Raging that for last 8 days did not have this, will be complying on my return to uk

MI5 · ‎24-08-2020

@Caley1888

You're welcome.

When you return home, please ask O2 to add iData to your account, then reset your network settings.

You phone will then function correctly everywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎25-08-2020

Well done @MI5

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Internet access in Greece

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