No internet

[Sammglass2]

Good morning, i phoned up earlier but i still don't have Internet access. I have tried switching my phone off a few times. I have reset my network settings but stull won't work. 

[jonsie]

If you have a physical sim, try removing and gently cleaning it

Change the APN setting to mobile.o2.co.uk

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Oxonian]

This is worth looking at @Sammglass2 :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Understand your network coverage

With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode

- test your network speeds

- report any issues with your service.

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.