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Intermittant Signal & Data after returning from abroad

longsa
Level 1: Joiner
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Hi, 

 

I returned from France 4 days ago and since then my signal and mobile data have only been working intermittantly. Sometimes my signal is fine and I can make and receive calls, other times I can be on a call and then the other person suddenly can't hear me, or sometimes it won't even connect the call at all. 

 

Mobile data is the same. I can have 4G in a location and then 5 minutes later the phone is still showing 4G but I have no data signal and whatsapp etc won't connect. 10 minutes later it will work again. 

 

I have reset network settings which hasn't helped. 

For info, my APN is set as idata.o2.co.uk

 

Does anyone have any advice?

Thanks 

 

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MI5
Level 94: Supreme
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Registered:

@longsa 

Start by removing and reinserting your sim if you can.

Next check for any local network issues and see guides:

O2 | Service Status

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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