on 06-06-2024 08:56
Hi,
I returned from France 4 days ago and since then my signal and mobile data have only been working intermittantly. Sometimes my signal is fine and I can make and receive calls, other times I can be on a call and then the other person suddenly can't hear me, or sometimes it won't even connect the call at all.
Mobile data is the same. I can have 4G in a location and then 5 minutes later the phone is still showing 4G but I have no data signal and whatsapp etc won't connect. 10 minutes later it will work again.
I have reset network settings which hasn't helped.
For info, my APN is set as idata.o2.co.uk
Does anyone have any advice?
Thanks
on 06-06-2024 08:59
Start by removing and reinserting your sim if you can.
Next check for any local network issues and see guides:
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?