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I have no service for the last 24 hours, unable to make calls which is vital for my work. Help

cs75
Level 1: Joiner
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on ‎17-10-2023 15:39

on ‎17-10-2023 15:39

As above stated, my i phone for the last 24 hours does not allow me to make calls or receive texts. Only calls via whats app. I require my phone for work purposes I really need support, but unable to get contact via your platform which is frustrating

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MI5
Level 94: Supreme
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on ‎17-10-2023 15:42

on ‎17-10-2023 15:42

@cs75 

Check guide to see where the problem lies.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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cs75
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on ‎17-10-2023 15:57

on ‎17-10-2023 15:57

Thanks for your reply, all link you have attached I have tried also removed sim etc and no luck! Why are there no actual people who work for O2 to speak to? Ridiculous 

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MI5
Level 94: Supreme
In response to cs75
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on ‎17-10-2023 16:01

on ‎17-10-2023 16:01

@cs75 

What did your testing reveal?

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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