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Forum Posts

Apple Watch can’t load data plan

I have a data plan for my Apple Watch 7, I recently unpaired the watch from my iPhone and then repaired it as a new watch as I was having difficulty with the battery. Battery problems sorted but now I cannot set up the data plan again, I get error 10...

SCG by Level 1: Joiner
  • 932 Views
  • 6 replies
  • 0 kudos

How do I get 5G service?

I used to live in a total mobile signal blackspot - until a phone mast was built about 1.2 miles away with clear line of sight, and O2 started transmitting about 6 months ago (I live in the UK postcode NE65 7AN).The O2 website says I should get 5G si...

bejb by Level 1: Joiner
  • 2186 Views
  • 14 replies
  • 0 kudos

Blacklisted

I brought a redmi note 10 pro in 2021 direct from Xiaomi, I've now brought a new phone and would like to sell the redmi I've been told my phone was blacklisted by O2 in 2022 though I have been using it. It was brought brand new.Is there anything I ca...

Kahlan by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

New phone same plan

More info (Highlight to read)More info (Highlight to read) Hello, I currently have an exceptional mobile plan of £15 per month for unlimited data, texts, and minutes. My current phone contract ends next month and will be fully paid off. However in or...

Youssef1 by Level 1: Joiner
  • 1367 Views
  • 2 replies
  • 0 kudos

Not connecting to WIFI, only showing Saved.

Do I need to download a new set of settings for my mobile (Oukitel C36)? I have had to do this with other carriers in the past.I am not connecting to WIFI at home, it only shows it as being "Saved".

The_Deej by Level 1: Joiner
  • 1122 Views
  • 7 replies
  • 0 kudos

my sim is not working for couple of months

Dear Customer care,I using my O2 sim for last 2 years , but now couple of months im in India and its unable to receive any sms or calls ,im still using the Whatsapp on same number. can you guide me how to resolve the issues vigil

kanethara by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos