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I am not able to access data and having poor network in E14, Canary Wharf area since one month

VarunH
Level 1: Joiner
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I am not able to access data and having poor network in E14, Canary Wharf area since one month. Not able to do access the internet or do a WhatsApp video call. Also unable to do a normal call as there is poor network where I work. This was not before and just started a month before.

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madasaf1sh
Level 78: King of Kings
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@VarunH 

 

Could do down to the amount of building work and the location of masts down in Canrtay Wharf.. 

Have a look here for any service issues https://status.o2.co.uk 

And these guides here Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

Also may be worth having a look at the myo2 network app and sending any issues to o2.

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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Enlli
Level 69: Guiding Light
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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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