How do I transfer my number to new O2 contract

[Pete82]

Hi 

I currently have a talk time tariff with O2 having already paid off my phone. I want to get a new phone and have found a deal through affordable mobiles that I want to get (I asked O2 if they could match it and they were unable to do so).

I want to keep my current mobile number on the new contract but can’t get a straight answer from O2 on how best to do this and whether I need to get a pac code and state this at the point I order the new phone; or whether I just order the new phone and then contact customer services when I have both sims…

Can anyone clarify?

 Thanks 

Pete 

[MI5 · Accepted solution]

@Pete82 

Just migrate your number across Guide: Migration & porting into O2  

[Pete82]

Thanks. So no need to get pac code? I literally just have to phone up once I have my new sim? Sorry just want to be absolutely sure as don’t want to lose my number!

[MI5]

@Pete82 

Correct