@Andy34
Try hanging out in the shop pages https://www.o2.co.uk/shop
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Guide: Lost or Stolen O2 Device? - How to Report it
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