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Frozen

Triker
Level 1: Joiner
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on ‎31-01-2024 18:12

on ‎31-01-2024 18:12

My new apple 15 pro max frozen I can not reboot or switch off

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Bambino
Level 86: Prestigious
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on ‎31-01-2024 18:28

on ‎31-01-2024 18:28

@Triker Best to contact Apple directly: Contact – Official Apple Support (UK)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎31-01-2024 18:34

on ‎31-01-2024 18:34

Press volume up, then volume down, then hold power button until Apple logo appears on screen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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