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iPhone 14 frozen

Mindymo17
Level 1: Joiner
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on ‎12-09-2023 20:12

on ‎12-09-2023 20:12

Hi my iPhone 14 won’t swipe to open to my apps the screen frozen tried forcing restart doesn’t do anything any ideas on what to do

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MI5
Level 94: Supreme
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on ‎12-09-2023 20:16

on ‎12-09-2023 20:16

@Mindymo17 

Press vol up, than vol down then hold power key until Apple logo appears.

If that fails, contact Apple Genius Bar Reservation and Apple Support Options - Apple (UK)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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