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Forum Posts

links on accounts.O2.co.uk failing

I'm trying to chase a late delivery on a sim card. but my web browser is reporting inaccessable https://mymobile2.o2.co.uk/ pagesMessageHmm. We’re having trouble finding that site.We can’t connect to the server at mymobile2.o2.co.uk.

JamesC1 by Level 1: Joiner
  • 537 Views
  • 4 replies
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Resolved! Replacing my SIM card

Hi. Just upgraded my phone and during the install process my SIM card (and therefore phone number) has stopped working. I tried using the O2 app to order a replacement, but it needs to send a code via text to verify it's me. My number isn't working s...

DarrenDix by Level 1: Joiner
  • 2139 Views
  • 5 replies
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Resolved! £6 Travel Bolt-on - how much will my friends be charged if they call me when I'm abroad?

I'm an O2 customer and I'm going to South Africa. I know I can buy a Travel Bolt-on for £6 per day, but I don't know what this means for my friends. How much will friends in South Africa be charged to phone me when I'm in South Africa? How much will ...

Spike27 by Level 1: Joiner
  • 766 Views
  • 4 replies
  • 0 kudos

Number not ported

I ordered a SIM only last week and gave a PAC number and old number to port on the order. After inserting and activating my new SIM nothing happened.Eventually I managed to speak to someone on Wednesday who said there was a technical fault and the nu...

MRH1867 by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

I can't log in

I can't log in to the app I have no signal I can't call them the Web chat keeps trying to tell me to go to the app to speak with someone on chat but the whole point is I can't log in what am I supposed to do?! I can't call I have no signal out here p...

can't received/make calls. 4G 5G working fine

Hi guys, My problem is can't received/make normal calls. 4G 5G working fine.I tried calling 202 for some help it wont even let me, As soon as I dial any number it immdiately makes the hanging up beep and ends the call. I also cant received calls. any...

David769 by Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos