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Forum Posts

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Number porting - not all calls are coming through

Hi,I recently ported my number over from ID mobile and something seems to have gone wrong. When some people call me, the calls come through but others can't get hold of me and get the ID mobile voicemail. Does this mean something has gone wrong with ...

KateJB by • Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

No signal

Have had no signal all weekend, been going on since around june when was switched from virgin(hardly ever had problems when on virgin signal).Daft question. Any chance of o2 getting mast fixed properly so we dont have these problems again.

Gbman by • Level 1: Joiner
  • 537 Views
  • 2 replies
  • 0 kudos

No network on my phone

Hi there, Since Friday evening, I've had no network on my Samsung Galaxy Note 20 Ultra. Only when i connect to a wifi can i make calls (through WiFi calling) and WhatsApp. Otherwise, I have a 'no entry' sign in the top right hand corner of my phone w...

sjrks by • Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Resolved! PAC has not worked

My pac code has not worked my my old number has not been ported to my new sim

Tobie by • Level 1: Joiner
  • 528 Views
  • 2 replies
  • 0 kudos

Can’t login to my O2 account on the app

Hi, I’ve been trying to login to my o2 account to check my data and I am unable to login. I have tried resetting my password, deleting and redownloading the app but I still can’t login. The error message I am met with is; Oops. My 02 isn't available ...

Abi03 by • Level 1: Joiner
  • 15374 Views
  • 5 replies
  • 0 kudos

Problem

No connection for 2 days now need my phone to work 

Matt17 by • Level 1: Joiner
  • 389 Views
  • 2 replies
  • 0 kudos

Resolved! I need a PAC code

Hello, I have been told by my new service provider that I need a one time password so I can get a PAC code in order to keep my original mobile number for my new phone please.

Andrew19 by • Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Can make call but can't receive them

Since my move from virgin to O2 my number has had the same problem I can receive text make text and calls but can't receive call this has happened 3 time since July 2023 but this time it's been over a week and no answers arrw coming my way customer s...

Spug-21 by • Level 1: Joiner
  • 1060 Views
  • 7 replies
  • 0 kudos

ISP some people think I’m outside uk

When accessing some websites I get: Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or...

SteveB by • Level 1: Joiner
  • 5871 Views
  • 13 replies
  • 0 kudos

My phone with O2 gone really bad

I have pixel 7 pro and had nothing but problems with my signal and calls just sparadicly just dropping one being a an important call with DWP so not happy yet again with 02 use have gone sh*T!

Philwl by • Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos
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