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False roaming message

nobody1
Level 1: Joiner
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Around an hour ago I received a text message from O2roaming starting 'Welcome to GLOBAL NETWORKS. If you want to use data while you're here...' and instructing me that I need to buy a zone 3 bolt on. Trouble is, I haven't left my house all day. Is this a technical fault or something? Where exactly do you think my phone is right now?

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MI5
Level 94: Supreme
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@nobody1 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 76: Forum Legend
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Do you live near a port, @nobody1 - Guide: Cruise Liners / Aircraft Charges would kick in if your normal mast offered a weaker signal than Global Networks' signal. As here: 

https://community.o2.co.uk/t5/Pay-As-You-Go/What-is-Global-Networks/m-p/1156411/highlight/true#M1011...

 

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