Solved: Failed port from PLAN.com

Numberlock · ‎10-02-2022

Ported my number from PLAN.com to O2 and now can’t receive calls from non-O2 numbers. Customer service have been useless - what can I do?

MI5 · ‎10-02-2022

@Numberlock

You will have to keep calling O2 to get them to escalate the issue.

If you transferred to another business account call them on 8002.

Otherwise there are numbers here to try Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-02-2022

@Numberlock

You will have to keep calling O2 to get them to escalate the issue.

If you transferred to another business account call them on 8002.

Otherwise there are numbers here to try Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Failed port from PLAN.com

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