Esim on a new device

[Yapa66]

 My IPhone just went swimming in Adriatic see in Croatia...Is there possibility to activate Esim on a new Iphone here in Croatia (im there till 30.8) as i have original QR Code??

Another annoying thing is that I got £42 charge for 10MB !!! data as my phone got connected to Bosnian network-So peeps in Dubrovnik area be cautious with yer network set up.

[MI5 · Accepted solution]

@Yapa66 

You need a new eSIm pack to transfer to a new phone which O2 will only send to your registered address.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to advise you further.
Thanks

[Yapa66]

argh...unfortunatly will stay in Croatia till 30.08 but thanks for letting me know

[Cleoriff]

As you have another phone @Yapa66  you need to buy a local sim to use whilst in Croatia as O2 will only send  to a UK address

You can contact O2 via social media:

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Or via Skype Guide: A Guide to Skype to call  0800 032 1402

[Yapa66]

thanks, I will do that.kind of Viber and whatsup still work on my laptop-so i might just wait till 30.08 and order new sim

[Cleoriff]

Or order before then @Yapa66  so it will be at home for when you return,

Best of luck x

[MI5]

Good luck @Yapa66 👍