Device says no sim after inserting

[James67]

Hi got a new iPhone 15 contract and trying to activate. Inserted sim and device says no sim found.

Thanks

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202