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Device Plan

Betg
Level 1: Joiner
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on ‎28-11-2024 08:28

on ‎28-11-2024 08:28

I ordered a tablet through O2, however, O2 has now removed my phone device from my plan. I am unable to call from my SIM, which I still have installed in my phone and I can't figure out how to reverse the issue. I want to pay for a SIM only contract for my phone and still pay for my additional device (the tablet). If this is not resolved, I will look for a new service provider for my phone. 

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MI5
Level 94: Supreme
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on ‎28-11-2024 08:31

on ‎28-11-2024 08:31

@Betg 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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