cancel
Showing results for 
Search instead for 
Did you mean: 

Delayed text messages?!

Euroned
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

 For a while now I have randomly delayed text messages, where they turn up few day, or even few weeks later! Today I restarted my phone and recieved 3 text messages sent from today last week and the week before! I had a slight issue with this with this sim in my old phone, but still happening in my current phone.

 I have checked I have the correct text message number and i have no other problems, that I know of, so am assuming the sim is at fault.

 Please can I have a replacement sim sent out!

 

Thanks

Message 1 of 3
1,880 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Euroned 

You'll need to go in store with some ID or ask O2 on social media.

 

Guide: Text Message Tips (not sent or received) 

 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

Calling details Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
1,875 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Euroned 

You'll need to go in store with some ID or ask O2 on social media.

 

Guide: Text Message Tips (not sent or received) 

 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

Calling details Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
1,876 Views

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

This is a Community forum made up of customers so you will need to contact O2 direct

If you want to try a new SIM

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Alternatively, if you call into an O2 store with photo ID they will swap it there and then

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
1,873 Views