Get tech support for your O2 issues

Resolved! Poor 4g speeds

HiI have been on O2 customer through the renewal of my Virgin account a year ago. I use my phone mainly when working from home and have wifi calling which works OK. If i use my phone away from the wifi although i have full signal and 4G i am getting ...

Wifi calling: not receiving incoming calls

Hello I've noticed over the past couple of weeks I have been getting voicemails, but no missed calls on my phone. I use Wifi calling and have flight mode enabled with wifi re-enabled when I am at home to save on battery (I have bad signal where I liv...

Resolved! Why does o2 charged me 3 times the amount of rolling plan?

Why does o2 charges three times the amount of the monthly rolling plan?and why don't they honour even the apointment made with their agents??i feel like I have been fooled.and tho I followed all steps to sort the issue out.they don't honour the apojt...

Resolved! Mast not working as it should

Hello, I'm informed that the nearest mast to postcode BA22 my home, is not working as it should. This has been like this for sometime, resulting in hardly any phone or data connections.When will it be fixed.Thanks

Resolved! No Signal Isle of Gigha and Kintyre

Hi, I am an elected Councillor representing Kintyre and the Islands, Argyll and Bute Council. For several weeks there has been no signal on the Isle of Gigha and part of the Kintyre Peninsula, post code area includes PA29 6XW. Constituents are very a...

Resolved! Problems with wifi calling on Samsung Galaxy S22

I live in an area with virtually no mobile signal from any of the providers despite being a large town in Kent, so I have to rely on wifi calling when at home. Now that O2 have finally added SMS to their wifi calling, I have switched back to them wit...

Signal and data not available

Hey there - For the last 24hrs my phone signal and data have not been working at all. I can't get calls or anything and it's driving me mad as I am abroad and really really need my phone. Can you please help me resolve this ? When i click on the mobi...

Resolved! change country on device

how can i change the country on my device , i cant download apps as it tells me the app is not avialable in my country !

Resolved! SIM card doesn’t work

I came back from Ukraine and my O2 number doesn’t work. How can I restore it?

Apple Watch Ultra - Unable to set up cellular connection

For the last two weeks I have been trying to set up a cellular/data connection with o2 on my Apple Watch Ultra. Every time I select set up mobile service from the Apple Watch app on my iPhone I get error code 106. Have spoken to 202 multiple times an...

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