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Forum Posts

Resolved! No internet abroad

Hoping to have better luck here then with the support of O2 on the phone a while back.Internet abroad doesn’t work on my phone although Roaming is set to be allowed, automatic network selection is on, in my contract I have unlimited data even abroad,...

Resolved! I have not received my delivery

Hello, I ordered a phone and SIM card that I did not receive, and then I talked to an operator to cancel the order. It still says that I owe money for something that I did not receive

Ivelina by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t recharge

Am trying to recharge my pay as you go airtime using a voucher receipt purchase by cash and call keeps dropping and doesn’t ring if I call 4444 to recharge

Resolved! new apple watch

i recieved my watch today but the data is not working how does that get turned on

mychips by Level 1: Joiner
  • 764 Views
  • 2 replies
  • 0 kudos

Using phone abroad

Am currently roaming in the US, but cannot connect to a network. Using an iPhone 11, and worked fine across Europe in the summer. I turned off voicemail few days ago using #O2## and have upgraded my tariff to allow me to use my phone here. O2 can’t f...

AK1978 by Level 1: Joiner
  • 1136 Views
  • 5 replies
  • 0 kudos

Resolved! No service SOS

I am currently in the USA and I have had no signal since I touched down. I purchased a sim only travel one to cover me the lady on the phone told me this one would work now I’m stuck with no sim with no data… please could someone help????

Char06 by Level 1: Joiner
  • 1786 Views
  • 3 replies
  • 0 kudos

Resolved! phone repair

My phone is going back for repair,can i remove the sim card so i can use in a spare phone while it is fixed

Rainy by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! Security codes

I need to access my o2 but o2 send my security codes to my 4g sim in a router ???

Lapsylla by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! I need help!

I’m basically just wondering what and where the payments would land really? As I’m seeing that there’s a 4 week delay and more on the new iPhone’s… so would I be already be paying for the phone even if it hadn’t even been given too me yet or would I ...

Declan4 by Level 1: Joiner
  • 1080 Views
  • 6 replies
  • 0 kudos