Data roaming not working in Europe

Bh2 · ‎18-11-2021

My roaming will not work, I’ve been with O2 for nearly 30 years and never been treated so badly. I’ve tried calling for support several times , and basically I’m just given the run around and then get cut off.
I’ve done all of the Google suggestions and still no success

MI5 · ‎18-11-2021

@Bh2

Some things to try:

Manually search for a different network.

Reboot phone a few times.

Call O2 to check for roaming bars.

If using an iPhone change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-11-2021

@Bh2

If you have an iPhone then change your data APN to "mobile.o2.co.uk"

If not you need to contact O2 to check if you have a roaming bar on your account.

Call +44 7860 980 202

Or

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Martin-O2 · ‎19-11-2021

@Bh2 how are you getting on with getting roaming working?

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Data roaming not working in Europe

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