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Resolved! New phone will not connect to network carrier

Just upgraded to a new phone. Wi-Fi works fine, but 4G and cellular are not working at all. In settings it says SIM not provisioned. in addition to this Bluetooth isn’t working, so I don’t know if this is hardware, software or both

Resolved! Unable to change phone number on my iPhone

Hi, I’ve recently changed my sim from sky to o2. I’ve kept my old number. Everything has changed over perfectly. Once everything was transferred I was advised to change the phone number on my iPhone settings to my number. I’ve tried this a few times ...

JuliaSims by Level 1: Joiner
  • 1759 Views
  • 1 replies
  • 0 kudos

Resolved! Data isn’t working on new iPhone

I have a new iPhone 12 everything is working and WiFi fine but data isn’t so no 4g? Is there anything I need to do to make this work? thanks

Resolved! I can't update Whatsapp on my phone

Please can someone help? I have tried to download the latest version of whatsapp, but it doesn't work. I'm not sure what to do next. (I am not techie at all). I have a Samsung Galaxy Co Model no SM-G361F (quite old i think)!

Yazoo by Level 1: Joiner
  • 2477 Views
  • 11 replies
  • 0 kudos

Resolved! Internet not working

Have arrived in Lanzarote and I can’t use my data? 

Neil22 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Bad and dropping signal

Hi. I have signal problem since last few months. I have Motorola G8 Power and had no issue before. Now its terrible. I updated software, take may case off, checked coverage (4G is excellent), checked network type-its 4G...and nothing helping.Phone sh...

Slvva by Level 1: Joiner
  • 833 Views
  • 1 replies
  • 0 kudos

My phone will not stay connected to home wifi

My phone will connect if I stand next to the router but fails once I walk away. My husbands, my sons and daughter phones all work perfectly as do our I pads and Amazon Alexa

MBA58 by Level 1: Joiner
  • 896 Views
  • 3 replies
  • 0 kudos