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Forum Posts

No Connection on 4G when it has good 4G coverage

I have not had a data connection in my local town (Haddington, EH41 3DX) for over a year now. I have done everything asked of me. Network setting reset, replaced SIM with a new one. I have even purchased a new phone yet the same issue arises. It used...

RMM by Level 1: Joiner
  • 1362 Views
  • 1 replies
  • 0 kudos

Resolved! Am I out of contract?

I can't use my phone for calls or internet, u think I may be out if contract?

Ryan26 by Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not provisioned

Hello I have just set my new phone up and it’s not allowing me to make calls or send texts and says sim not provisioned

Verity by Level 1: Joiner
  • 479 Views
  • 2 replies
  • 0 kudos

My 4g isn’t working

my 4g hasn’t been working for the past few days, can someone help? Network coverage is fine and don’t know what is wrong?

Resolved! speak to adviser

what is the telephone number to actually speak to an adviser

Resolved! Damaged Top Up Voucher

I have a £20 O2 top up voucher but the voucher code printed on a damaged strip of a new till roll. I have all the other info as in serial numbers etc. Is there any way of retrieving the voucher code with the rest of the information? I work in a shop ...

Grant079 by Level 1: Joiner
  • 799 Views
  • 1 replies
  • 0 kudos

Resolved! In Greece but connecting to Turkish Network

I am in Lesvos ( Greece) but keep being switched to Turkish network and therefore being charged additional costs despite manually selecting GR Cosmote as preferred network. What gives?

Chopkins by Level 1: Joiner
  • 593 Views
  • 1 replies
  • 0 kudos

Nintendo Switch

I want to get the Switch from you via the pay monthly service. It says next day delivery but then says over 6 weeks for delivery once I click on add to basket.. which one is correct please ?

Max420 by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos