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Forum Posts

Resolved! Phone only working on wifi not 4G

Hi I’ve got data but phone not working unless on wifi. Can’t seem to resolve it any advice please?

SMS2 by Level 1: Joiner
  • 762 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer giffgaff number

Hi I have my pac code from giffgaff to keep my old number where do I go on here to enter pac code thanks

Gazd1970 by Level 1: Joiner
  • 7547 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 13 Pro Max - Unable to send SMS text messages..

Hi there... received my new iPhone 13 Pro Max on Friday... very exciting. Everything is working as it should EXCEPT the fact I can't send text messages... it just comes back as failed. Imessages are all okay, if I have previous SMS message chat I can...

BBDB by Level 1: Joiner
  • 2981 Views
  • 3 replies
  • 0 kudos

Resolved! Data in Europe

I am currently travelling in Portugal. Data roaming is ‘on’ on my phone. I am connected to the altice MEO network but not receiving data. help!

Vic1821 by Level 1: Joiner
  • 815 Views
  • 1 replies
  • 0 kudos

Resolved! New Phone app with Scam Likely / Spam ID filter

Hey.. I am Tech Manager for a local business and we have 50-60 people (Each with their own numbers) who call our customers. We have noticed that new smartphones are tagging some of our calls as Scam Likely or Spam. I am hoping there is a way to be ta...

techman by Level 1: Joiner
  • 586 Views
  • 1 replies
  • 0 kudos

Resolved! Changing name on account

I've had my O2 account for the past 8 years however it had to be opened under my mum's name since I was only 12. Trying to upgrade again now (phone is in desperate need) and I'm realizing the account is still under her name/dob which I would like to ...

s0phie by Level 1: Joiner
  • 656 Views
  • 3 replies
  • 0 kudos

Resolved! Can I use my cotract data in Portugal?

I’m going to Lisbon and wanted to know if I can use my current contract which is a month rolling one. Will I be able to use my minutes and texts as well as data? That’s the most important I must be able to have data whilst there? Will I incur any cha...

Jonnyb by Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Resolved! No phone signal

Been going around in circles trying to contact someone about having no signal for two days. I just want to talk to a human, all these fancy support chats are sending me around in circles, is these a number to call

Resolved! voicemail

Hi everyone i need advice about voicemailso last week i get new sim only deal contract with O2 and transfer my old number from Vodafone,i dont know what happen but now i have red dot on my voicemail icon and when check the voicemail is not new messag...

AleksBG by Level 1: Joiner
  • 856 Views
  • 2 replies
  • 0 kudos