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My phone will not stay connected to home wifi

MBA58
Level 1: Joiner
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My phone will connect if I stand next to the router  but fails once I walk away. My husbands, my sons and daughter phones all work perfectly  as do our I pads and Amazon  Alexa

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Cleoriff
Level 94: Supreme
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@MBA58 

Have you tried rebooting/resetting your router?

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@MBA58 

Try forgetting the connection to your wifi on your phone and then reconnect to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
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Hey @MBA58 were you able to sort this one out?

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