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Jack246 · ‎17-09-2022

I’ve been abroad and had my mobile data turned off.

I have came back today, switched it back on, and my roaming on and I have no access to internet.

I have been through all troubleshooting on the website and cannot get through to anyone by phone and the app will not log in.

Can someone help?

Thanks

MI5 · ‎17-09-2022

@Jack246

Help guide here Guide: How can I sort out my network issues?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-09-2022

@Jack246

Help guide here Guide: How can I sort out my network issues?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎20-09-2022

Hi @Jack246 were you able to get your issue sorted with these guides or by contacting O2 on social media?

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