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Data not working abroad

Ces
Level 1: Joiner
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I have been away for 4 days with no data and every time I try to sort this I get the most ridiculous answers from the support team when they decide to answer which was 7 working hours later this has been so frustrating as there is no help from o2 as you can’t speak to anyone or message anyone that can help

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jonsie
Level 94: Supreme
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These are some tips to try :

  •   Reboot phone.
  •   Manually search for a different network
  •   If using an iPhone, change data apn to  mobile.o2.co.uk
  •   Call customer service to check for any roaming bars
  •   Or if you message O2 using the social media links below, they should be able to help you with this

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jonsie
Level 94: Supreme
  • 95614 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

These are some tips to try :

  •   Reboot phone.
  •   Manually search for a different network
  •   If using an iPhone, change data apn to  mobile.o2.co.uk
  •   Call customer service to check for any roaming bars
  •   Or if you message O2 using the social media links below, they should be able to help you with this
Message 2 of 3
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Breanna
Former Staff
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Hi @Ces were you able to get this sorted?

Message 3 of 3
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