Get tech support for your O2 issues

Resolved! Texting issues

I have a pay as you go phone.I was recently in France and Italy.When returning through France I sent texts to our friends in Italy; all the texts from me were received showing foreign numbers, for example, France, Italy, Germany, Dominican Republic a...

Samsung Galaxy Watch 5pro 4g without Samsung phone

As per the title really, I am an O2 customer with a Pixel6 pro looking at the galaxy watch. I assume if I do buy it the esim becomes useless as the two wont connect or is there a way around it?

Resolved! Giffgaff PAC code not port number transfer to O2

The PAC code giffgaff have given me is not porting my old number to new O2 account. What do I do next the sort problem

Resolved! No voice calls on AT&T

I’m a UK O2 customer just arrived in USA (Orlando). I have an iPhone 13. I have international roaming option with O2. Network selection is on Automatic and AT&T is the network automatically selected. However I got the following text from AT&T: ”Welco...

Resolved! Being charged for iTunes & Spotify

I’ve noticed my bills over the passed months are getting higher. When I’ve logged onto my o2 account I’ve been charged for iTunes & Spotify ? Which I don’t use. As I’ve not registered for these how do I stopped it happening again and claim my money b...

Error Code 10 Mobile Data Apple Watch S3 Cellular

I keep on receiving error/reference code 10 whilst trying to connect to molbile data via the watch app. Rang 202 several times over the past 2 weeks but they cannot fix, just promise a call/text from an o2 engineer which never occurs. I have a busine...

Resolved! O2 firmware for Google Pixel 4A: download and installation?

Hi, I have a Google Pixel 4A on O2 Pay Monthly (Unlocked, ex Vodaphone) and wonder if I would benefit from having O2 firmware on it? If so, is it possible to download it and install it myself? Thanks for any advice, Gerry

Resolved! Account deletion

Tried numerous times to delete this account, tried the live chat for the bot to send me to the app bit annoying really.

Resolved! USA no service

Hi there, I have a iPhone 12 with travel inclusive . How come I can get no service at all in the USA not even a welcome to USA text from o2 ? in june I had 4g no problem in the USA. thanks

Resolved! No Caller ID since Thursday 15 September

I’ve had the same issue as quite a few other customers with all calls showing as No Caller ID. Sarah has tried resetting my account, I’ve removed and reinserted the SIM card, reset my settings, but the problem has not been resolved. She escalated the...

O2

Forum Posts