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Resolved! O2 poor migration times

I was on a Virgin pay monthly contract and changed my package deal and was moved to o2 which I did not really want but asked to move my old number, o2 have taken the mick even after 10days I am still waiting. If this is not sorted soon I will cancel ...

Garrym by • Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Resolved! Connection abroad

Hi, I have a phone contract with Three but I'm now in Crete so I've bought a 20gig 02 sim card. I've registered & on the app it shows what I've got left but when I'm not on WiFi I have no Internet connection. Any ideas why?Thanks in advance

Rich9 by • Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Open

HiI’m a headteacher. Please can you advise how my school registers for O2 Open discounts. Thanks,Michelle

Mizomi by • Level 1: Joiner
  • 729 Views
  • 4 replies
  • 0 kudos

Calls

Hi why I can't make international calls from my phone??

Ayoub by • Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Data

Just added some data to my plan and it’s gone almost instantly 

RBH by • Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos

Resolved! Can't get verification code text messages

I joined O2 within the last week. Ever since joining, I haven't been able to receive verification code texts from the likes of PayPal and other two factor authentication platforms. Is there a setting on the phone/SIM/O2 preventing this? I am using a ...

Resolved! New phone and new sim

I have just got an iPhone13, do I swap sim first or set up phone first? Thanks

Michael07 by • Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! My iPhone 12 has stopped working

I upgraded to iPhone 12 November last year it won't do anything black screen with white circles spinning iv done everything the trouble shooter has said nothing working iv rang apple and there saying the warranty has ran out iv only had it 10 months ...

Sim swap not working

I have tried 3 SIM cards in my new iPhone and non of them work I have been cut off several times from customer services anyone had this issue?

Melisssa by • Level 1: Joiner
  • 735 Views
  • 3 replies
  • 0 kudos
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