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Forum Posts

Can’t log in to My O2

When I login on app or website I see “To access your personal details page, enter the code we’ve just sent to .”. Note there is a blank where presumably the number should be. I’m not receiving any codes via text or email so I can’t progress to my acc...

MNash by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

Resolved! Data

Data not working when in Spain. Says 3G in top corner but won’t load anything says I need to turn on mobile data but that’s already on?

Sine by Level 1: Joiner
  • 704 Views
  • 1 replies
  • 0 kudos

Resolved! No coverage in my home

I get zero coverage in my home which is in zone 2 north london. Streets surrounding seem to have okay coverage, but literally zero in my house. How can I find out what is going wrong? Other people on other networks (EE) are able to get coverage insid...

Delilah by Level 1: Joiner
  • 684 Views
  • 1 replies
  • 0 kudos

Phone number not associated with device

I recently moved to O2 and brought my phone number with me but in settings (a) the sim phone number shows and (b) another message saying my number is registered to my Appleid but not associated with the device and will expire in 20 days. Help - do i ...

Boot by Level 1: Joiner
  • 7136 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud

My pac code has been changed how do inregain access 

Ant02 by Level 1: Joiner
  • 701 Views
  • 1 replies
  • 0 kudos

IMessage activation issue

Hi, My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

Jamflem by Level 1: Joiner
  • 579 Views
  • 2 replies
  • 0 kudos

Resolved! 23334 Scam?

Hi, I fell for a Premium number scam this morning, from 23334. They were pretending to be o2, asked if I had used o2 priority in the last 3 months (I replied "1" for yes) and then realised I'd been had. So I'm wondering how do I prevent additional ch...

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Baz80 by Level 1: Joiner
  • 2179 Views
  • 5 replies
  • 0 kudos

Resolved! Data

I've just moved house. No broadband til Monday. I need to work from home. Is there a better way to get unlimited data or a big block of it than bolt ons

Resolved! How can you check if your phone hasn't been cloned?

I have had people calling me saying that they have missed a call from me. When in fact I haven't called them.Could it be that someone has cloned my sim or is it a problem with the phone?

Stacy-AW by Level 1: Joiner
  • 1786 Views
  • 2 replies
  • 0 kudos