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Resolved! Mast Faults - Horwich

Getting fed up with O2, the mast in my area has been down for 2 weeks and they keep pushing back the repair date. Now its the 23rd May.Is this normal?Its getting increasingly difficult to reliably call into meetings and work in the area!

Montwo by • Level 1: Joiner
  • 965 Views
  • 2 replies
  • 1 kudos

Resolved! WiFi - 4G calling??

I have been in contact with o2 to activate my WiFi-4G account and followed their instructions to the letter…turned off phone, taken out SIM and cleaned it! Put it all back and I am still not able to connect uk! What else do I need to do? After talkin...

MH5 by • Level 1: Joiner
  • 826 Views
  • 2 replies
  • 0 kudos

Resolved! Bad network

Hi there, How i can order new sim card? I have problem with network signal.O2 website shows I should have good signal here. Thanks in advance Arek

Arek1 by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Sony Ericsson K750I MMS

I have a sony ericsson K750i phone and have received some picture messages that my phone will not allow me to view. Do es anybody have any advice they could give me in order to see these pictures please?I am pay monthly.Maybe it simply a settings iss...

Lewair by • Level 1: Joiner
  • 1504 Views
  • 9 replies
  • 0 kudos

No signal or coverage

Had no signal since very early this morning & the checker says everything is ok?

Truesaint by • Level 1: Joiner
  • 1077 Views
  • 5 replies
  • 0 kudos

Resolved! Is anybody there? A new user's experience of customer service at O2. Oh, and I still need help pls!

I've newly switched to O2, and have ported my number over. To start with, the SIM seemed to work, and the number ported over.However, since then, I've had problems with...1. being unable to make or receive calls as I'm told from time to time "not reg...

TimS by • Level 1: Joiner
  • 1499 Views
  • 5 replies
  • 0 kudos

Resolved! Replacement sim, New number

I have a replacement sim but want to change my number,How do I do this ?

paul46 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! Dreadful data service

The service is virtually unusable in my area. Something I never experienced with Vodafone. I was expecting a “guru” to call back within “24 hours” but that didn’t happen. What steps can I take as I am clearly not getting the service I’m paying for?

MPW by • Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Resolved! Sim Lock code

Hi, I wish to put a lock on my sim card (upon startup of my Android mobile and NOT unlocking carrier handset) however when I go into my phone settings and into the relevant menu option it asked me to enter my pin for the sim card. I tried a few possi...

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