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Data issues

SeanW
Level 1: Joiner
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on ‎24-12-2022 12:22

on ‎24-12-2022 12:22

Does o2 think it's acceptable to say there's an issue with the mast in my area that may affect calls and data for uo to 2 weeks?

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Enlli
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‎24-12-2022 12:33 - edited ‎24-12-2022 12:33

‎24-12-2022 12:33 - edited ‎24-12-2022 12:33

Could be lots of reason for that timescale of which we are not aware. 

Do O2 find it acceptable? Well we are all customers here and can't answer that, but I guess it was a rhetorical question, anyway.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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on ‎24-12-2022 12:34

on ‎24-12-2022 12:34

@SeanW 

Unacceptable but also unavoidable.

Many factors can effect a timeline for repairs.

Keep checking here for updates O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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