If you go into My O2 and look at extras it should tell you. You should also have an extra payment going out.
Other than that you will need to contact O2
Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
