Cutting phone calls

[Kaska]

Good morning. 

I have issue with making phone calls. 

The calls are cutting out in the start. Like there is no signal. There is the "call ended" info in the end. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[MI5 · Accepted solution]

@Kaska 

Check these guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Kaska]

Many thanks Jonsie,

You are very helpful 

This app is so confusing...