Solved: Re: Cutting phone calls

Kaska · ‎01-09-2023

Good morning.

I have issue with making phone calls.

The calls are cutting out in the start. Like there is no signal. There is the "call ended" info in the end.

MI5 · ‎01-09-2023

@Kaska

Check these guides:

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎01-09-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-09-2023

@Kaska

Check these guides:

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kaska · ‎01-09-2023

Many thanks Jonsie,

You are very helpful

This app is so confusing...

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