on 16-09-2024 15:32
Hello my phone has had no service since around 11am today, I’m unhappy with this as I use my phone for work purposes and I couldn’t today since 11, I’ve had no service at all so no data, texts calls everything won’t work this phone is new so I don’t understand why
on 16-09-2024 15:36
or give them a call on 202 or 0344 809 0202
on 16-09-2024 18:39
If it is a network problem @Zoe131, this might be informative :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network
on 16-09-2024 22:21
If you perform a manual network search on your phone, is O2 listed as an available network?
If yes - try selecting, what happens?
If no - you have a local coverage outage.