Charge to mobile

[CraigB1983]

Can anyone help, I keep getting error messages when I try to charge my apple one subscription and my Xbox game pass subscription to my mobile account.
I have spoken to o2 who have said they can’t see any issues with my o2 account. 

[madasaf1sh]

@CraigB1983 

A search of this community would show you this is a common issue and this is not something anyone has been able to solve... sorry to say

[Cleoriff]

@CraigB1983 

You have to persevere with O2. Try social media who are UK based

Facebook ( https://o2uk.co/O2CFB) , Twitter X ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Guide: Spend Caps & Charge to Mobile on O2 

[madasaf1sh]

@Cleoriff 

Something has changed internally at o2 which means everyones limits got set to something like £20 and no one seems to be able to change it.. 

Just another thing to add to the list of things o2 have to done to pee off the customer...

[Dave-O2]

Morning @CraigB1983 

Sorry to bump an old thread, if you're still facing the same issue can you please drop me a PM with your mobile number?

Thanks