cancel
Showing results for 
Search instead for 
Did you mean: 

Changing direct Debit

tea
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Can I just setup a new DD and cancel my old one as I've changed banks?

Message 1 of 4
892 Views
1 ACCEPTED SOLUTION

Accepted Solutions

tea
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Setting up the new DD and making a manual payment for this month's bill allows for a new DD to be setup.

View solution in original post

Message 4 of 4
880 Views
3 REPLIES 3

Enlli
Level 69: Guiding Light
  • 9323 Posts
  • 76 Topics
  • 1854 Solutions
Registered:

This is something you should be able to do in My O2 in your account sections.

May say Manage Cards but it can be done from there

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
889 Views

tea
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 1 Solutions
Registered:

The only viable option I see is Payment Options but I'm unable to change the current DD because it will be collected on the 22nd. But that will be the case for the next 2 years...

Message 3 of 4
883 Views

tea
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Setting up the new DD and making a manual payment for this month's bill allows for a new DD to be setup.

Message 4 of 4
881 Views